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Services

Mall of Lahore is ideally located in the heart of Lahore at the Park Lane Tower which is a distinctive landmark which comprises of more than 650,000 square feet of retail, corporate offices and serviced residential space. The building stands tall with its 13 floors rising an imposing 130 feet, located on the intersection of Aziz Bhatti and Tufail Road. PLT is the first smart building in Pakistan. This building is fitted with state of the art automated features. This is the only full scale commercial complex in the cantonment area and the first shopping complex after the AIlama Iqbal International Airport.

Electrification/ Air Conditioning

Bulk supply directly from the grid station and prepaid meters for consumers and central Air Conditioning.

Elevators

In order to provide best services to our customers 2 Escalators and 10 Elevators have been installed. 2 passenger lifts are allocated for the basements to mall, 2 capsule lifts operating within the commercial atrium and corporate floors, 1 lift exclusive for the corporate floor, 2 exclusive lifts from basement to apartments only, 1 capsule lift within the apartment atrium to all five floors, 1 spacious cargo/ bed lift from basement for all floors, 1 lift for the food court.

Prayer Area

Dedicated prayer areas for men and women have been allocated separately on different floors.

Fire Security System

Building is fully equipped with fire detection alarm system, fire extinguishers and fire hoses on each floor with pressure pumps.

Smoking Area

Mall of Lahore is a non-smoking premises, however a smoking area has been assigned for the customers on different levels.

Facilities and Amenities Sanitary, Sewerage & Maintenance

Efficient sewerage and disposal system, garbage collection/ disposal system, general maintenance services available on call 24 /7, complaint attendants for essential services.

24 Hour Security

Round the clock manned security, along with Close Circuit TV System (CCTV) to monitor providing visual of 160 different angels within and around the premises.

Internet Services

Free Wi-Fi Internet service available on the upper ground, the food court area.

ATMs

ATM machines have been installed within the premises to maximize facilitation to our customers.

Building Management

A help desk is available at the entrance of Mall of Lahore. Any customer can reach up there and can register their complaint, which will be catered right away (basis issues). Furthermore, customers can list down their suggestion as well, which will be escalated to the MOL management.

Parking

Ample care parking available in the premises with a capacity of entertaining 400 cars simultaneously. In addition to that Valet Parking service is also available on request.

Emergency Service

Two Fire escape exits have been designed for emergency evacuation. 24/7 dedicated ambulance service on hand for the unexpected.

Uninterrupted Power Supply

150% power back up on full load, ensuring no black outs.